Why can't I open any of the helpful links?

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  • Updated 2 years ago
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When I log into my self serve account I can't access the helpful links near the bottom of the page. When I try to open any of the links I keep getting an error 404 message. Please help! I need to view my transaction history.
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Ashleigh Gagnon

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  • frustrated

Posted 2 years ago

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Chadwick, Mobile Master

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Try using a different web browser.
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Ashleigh Gagnon

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I use Google Chrome mostly. I downloaded Firefox and Internet Explorer and still got the error message with both of them.
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Chadwick, Mobile Master

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I just tried the webpage from chrome and Firefox and I'm having no issues. Clear your browsers cache/cookies and history and then try again.
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Ashleigh Gagnon

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I just tried that and I'm still getting the error message.
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Bernard, Official Rep

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Hmmmm...I have no problem getting on those page. You are logging in to your account when you do this, right?
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Ashleigh Gagnon

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Yes I am.
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Ivan, Mobile Master

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Have you tried clearing your browser's cache/cookies?
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Goran, Mobile Master

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So it has been two weeks now. Have you had any luck since then? Have you tried other devices or using the self-serve app on your phone?

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