why can't I keep my old plan when upgrading my phone?

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  • Updated 3 years ago
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I upgraded to an iphone 5c today. My tab was paid off on my old iphone. I was told that since I was starting a new tab, I could not keep my old plan. Why not? I was getting twice as much data for the same price!!!
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valerie verveda

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Posted 3 years ago

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Mayumi, Mobile Master

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Which location did you go?
You can keep your plan when you upgrade your phone.
http://help.koodomobile.com/getting-started-with-koodo/the-tab-what-it-is-and-how-it-works/Can-I-kee...
(Edited)
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Veronica

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Hey there,

This message got some more replies in the following post: http://koo.do/1LdEP1L.

Thanks!

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