Why cant i get any incoming calls or text messages

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  • Updated 4 months ago
Photo of Angela Giles-Parsons

Posted 4 months ago

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Dinh, Mobile Master

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Is your account active, what did it say when you logged in to your selfserve?
and are you a new customer?
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Timo Tuokkola, Mobile Master

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Did you recently port in a number from another carrier? Incomplete or requests typically result in the kind of problems you are describing.