Why cant I add the $2 LD Saver to my add-ons?? I have the standard $48 Sask Package on my Android.

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  • Question
  • Updated 1 year ago
  • Answered
I want to add the $2 /month LD Saver to my Plan which is 

$48per month plan (Sask):
  • Unlimited minutes
  • 5 GB of Shock-Free Data
  • Unlimited messaging
It doesnt allow me to add this either thru my app or my laptop...whatsup doc?
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Ed Kozowy

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Posted 1 year ago

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Bernard, Official Rep

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You mean the $3 LD add-on? What's the error message if any you are getting? 
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Ed Kozowy

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I see both a $2 LD Saver add-on and a $3 LD add-on
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Ed Kozowy

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error mesage:  your plan can not be changed at this time.
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Ed Kozowy

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Actual error message: Your plan is not eligible to be changed at this time.
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Daniel Hryb

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Where are you calling? because that plan includes unlimited canada wide LD
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Ed Kozowy

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The U.S. for conference calling with my majic jack account
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Ed Kozowy

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Error message: Your plan is not eligible to be changed at this time.
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Sophia, Mobile Master

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Did you recently change plans perhaps? Do you have an eligible number (= Sask number)?
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Cory

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Those Sask plans are nice. Much better deal than we get.
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Bernard, Official Rep

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Hey Ed, I see you were able to call in last night and have the add-on added. I asked the team to look into what may have caused the issue. Thanks for your the heads-up!
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Ed Kozowy

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Thanks, everything was solved after chatting with the Kooko rep.