Why can't I add My area code to activate and create my number?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I was trying to activate my prepaid card but when I got to he point where I get my new number I can't add my area code . the choices are totally blanc. please fix this.
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Neff

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  • frustrated

Posted 2 years ago

  • 1
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Chad Burr, Mobile Master

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Hi Nefi, have you tried using another browser or Activating from a different device?,let us know.
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Neff

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I tried using my iPhone at first and my computer with google chrome. Maybe i could try firefox?
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Neff

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I also tried with firefox .
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Chad Burr, Mobile Master

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Does it offer numbers in other area codes?
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Neff

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Nope as you can see totally blanc.
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Neff

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Oh So i tried the french website link and it's working. Maybe because I'm from QC it doesn't work? Anyway thanks ☺️
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Melissa, Employee

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Hey Nefi, shouldn't be an issue for English in QC! I'll flag this to our tech support team.  Thanks :)

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