Why can't I activate my iphone 4?

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  • Updated 3 years ago
  • Answered
I'm trying to restore my iphone 4, which I've been using with koodo already, but when I go through the setup process I get a 'SIM not valid' message.
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RC P

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Posted 3 years ago

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Natasha Thompson

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then you probably need a new sim card
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Dennis, Mobile Master

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I would test your sim in another Koodo phone to confirm that your sim is damaged.  

Worst case would be if your sim tray/contacts in the phone was damaged
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RC P

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The sim still works in my husband's phone, so I guess it's an iphone issue... thanks.
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Dennis, Mobile Master

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I would try your husband's sim in your phone just to confirm the issue

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