Why cannot I not get through to call the UK?

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  • Updated 2 years ago
  • Answered
I am using the 011 44 and then the UK number but it always the numbers are not in service
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Sylvie Spugies

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Posted 3 years ago

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Robert, Mobile Master

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Mabybe you're not dialing the good number and it is actually not in service. Try dialing a random number from the UK like a store or something and see if it works!
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BobTheElectrician

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International Long distance may not be enabled?

Check Ahmad's answer here:

http://community.koodomobile.com/kood...
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Sylvie Spugies

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Thank you, I finally got through- I had one extra number included, it's confusing to call overseas if you are not used to it
thanks
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Vine Royale

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how do you call the uk? I need to call...
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Melissa, Employee

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Hey Vine! Simply dial 011-44 before the phone number.  You can take a look at this page -> http://help.koodomobile.com/coverage-long-distance-and-travelling/long-distance to learn more about calling abroad and the long distance charges.  Hope this helps :)!