Why can I not unlock my iPhone 4s?

  • 1
  • Question
  • Updated 3 years ago
  • Answered
According to Koodo Self Serve they cannot get an unlock code for my iPhone 4S. It states to contact their support, however, when I call, it gives me an estimated wait time of between 30 and 40 minutes! What???
Why can I not just get an unlock code? Anybody else run into this?
What a lousy service.
Photo of Iris Lamb

Iris Lamb

  • 80 Points 75 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,908 Points 100k badge 2x thumb
You have to call and wait as iPhones can only be unlocked by calling. Android devices are the only ones that can be unlocked through self serve.
Photo of BobTheElectrician


  • 67,712 Points 50k badge 2x thumb
You can blame Apple for that one. Providers have to handshake with them, part of their policy.

This conversation is no longer open for comments or replies.