why can I not register my credit card on prepaid

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  • Updated 3 years ago
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I had card registered then it wouldn't work so I tried to re register it now I can not get any cards to register on my prepaid account
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jack sprat

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Posted 4 years ago

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Daniel Gunn

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Hi Jack,

If you can't get the credit card applied to your account via self serve you will need to call customer service. You can dial *611 from your Koodo phone and press 0 to speak with a representative, it's a free call. If you call from another phone you can dial 1-866-995-6636 and press 0 as well to speak to someone. Their hours of operation are as follows:

Hours of Operation

Monday − Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

Hope this helps and you get this issue resolved :)
I have to pay $5.00
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You wont be charged if you self-serve isn't working properly

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