Why can I not receive calls from Canada while in the US. Does data have to be on? Airplane mode was off.

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  • Updated 3 months ago
iPhone 8
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Greg Riihimaki

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Posted 3 months ago

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Dinh, Mobile Master

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hi Greg,
Are you on a prepaid or postpaid plan?
If you are on postpaid, did you enable roaming in US?
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Greg Riihimaki

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I think I found the problem. My carrier setting was turned off from automatic while in the US. Would this be the cause?
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Timo Tuokkola, Mobile Master

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A monthly plan will work whether you have a roaming add on or not. It will just cost an arm and a leg to use it.
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Greg Riihimaki

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I’m on a monthly plan. That’s why I’m surprised that my phone didn’t pick up the call. It was an important call and I knew what time it was supposed to come so I was ready.
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David, Mobile Master

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But, if you had not specifically selected the carrier in the local area, your phone would not ring.
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Mats

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While roaming in the USA set carrier to automatic. No additional roaming add ons needed as mentioned before.
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Dennis, Mobile Master

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What happened when you tried to make an outgoing call