Why are there two listings of the same plan at different prices?

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  • Updated 2 years ago
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I see two listings for a 2 gb plan. One is $57 the other $65. What's the deal?
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Selena

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Posted 3 years ago

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Ivan, Mobile Master

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The $57 price is the promotional price of the $65 plan. The $65 plan isn't visible to me.
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Benjamin Biazar

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It's terrible!! I want to change my plan which  is on the website is $40 and when I want to get same plan it wants to charge me for $45!!!!
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Mayumi, Mobile Master

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Wait. you said you have your own phone.  If you don' have any negative tab, then you should be able to change it.

If you can't, you will have to call in and tell them system doesn't allow to change  your plan.
They will help you :)
(Edited)
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Benjamin Biazar

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What should I do?
(Edited)
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Mayumi, Mobile Master

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It's because you have 10% discount. That's why system doesn't allow you to change it. It happened to me.
If you want to switch to a new plan, you will loose 10 % BYOD discount.
(Edited)
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Sophia, Mobile Master

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Call Koodo tomorrow, Benjamin, and tell them you want to change to the new $40 plan but self service won't let you. They will change it for you :) 611 from your iPhone.
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Benjamin Biazar

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I could change my plane. but they gonna charge me for $45. I'll call them tomorrow. Thanks Sophia and Thanks Mayumi.

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