why am I seeing the following message on my phone when I activated my phone: PHONE FREEZE SIM UNAVAILABLE Contact your service provider

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  • Updated 3 years ago
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Photo of Wanda Huntington

Wanda Huntington

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Posted 4 years ago

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Photo of Paul Deschamps

Paul Deschamps, Mobile Master

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DID you buy the phone from Koodo or were you trying to use your own device on Koodo's service?
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Desmond Henry

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Photo of Patrick C

Patrick C

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Have you tried your SIM in another Koodo phone?
Photo of Chad Burr

Chad Burr, Mobile Master

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Someone tried to unlock this device one too many times, you're going to need to purchase An unfreeze code from a third party unlocker. If this is a Koodo phone contact tech support. The call is free.

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