Why am I registered as long distance when a phone physically next to me is calling?

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Why is my phone being registered as being long distance when people are calling me? They are physically next to me and it registers as long distance.
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Posted 4 years ago

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David, Mobile Master

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Are you outside your home zone?

Incoming calls to your phone are all treated as though you were home; your outgoing calls are treated as local. So if home is Vancouver, and you are in Calgary, calls from Calgary phones to your (Vancouver) phone are long distance, while your outgoing calls are local to your Calgary friends but long distance to your Vancouver ones!
How do I change that? I have been trying and have not been able to.
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Jonathan I, Mobile Master

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You can if you change your phone # but that's how they work. They're registered to zones and if you go outside the zone then it's considered long distance. You can't edit the zones.
Thanks. That was never explained or even mentioned when I bought the phone. I will get in touch with someone at a store and explain my displeasure at how this should have been brought up to my attention. Have a good night.
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Jonathan I, Mobile Master

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Ah, I see. Well the good news is that if you just recently signed up, you're on a Canada-wide plan. You really don't have anything to worry about since you don't pay for LD or roaming calls in Canada. The people calling you are the ones who have to worry if they don't have a LD plan!
Really but don't I take a portion of the costs for this? And thank you for your information.
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Daniel Gunn

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Hi Jean-Yves,

Jonathan is right. You don't get charged extra for making long distance calls in Canada (to a Canadian #). That's the beauty of having long distance in your plan, no extra cost to you :D

Just my two cents! :)

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