I have the unlimited U.K calling add-on as well as Unlimited anytime minutes on my account and I was charged for calls to the U.K
I was even charged for calls to Canada when I didn't even make them!!!!
I even made a post about it on the March the 7th when I decided to change the plan.
Time & Date Mar. 07, 2017 at 10:33
Duration (minutes)11:00Total$5.50Long distance charges:$0.00Local airtime charges:$5.50
Unlimited Canada-wide anytime minutes
Unlimited messaging (text & picture)2
Call Display, Voicemail, Call Waiting, Conference Calling and Unlimited Canada-wide Family Calling6
Pay-per-use data $5/100 MB
Enjoy worry-free international long distance service from within Canada to the U.K. by adding this add-on to any of our unlimited Canada-wide plans. Anytime minutes apply on all other Canada-wide plans.
Restrictions: Not available in Manitoba.
Mar. 07, 2017 - 06:0244755952102362 min$31.00
Time & DateMar. 07, 2017 at 06:02
- You do not have the add-on at all
- You did not have the add-on when you made the calls