Why am I getting charged 1 min for every single incoming call I DO NOT answer???!!

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  • Question
  • Updated 2 years ago
  • Answered
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Charmaine Melanson

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  • annoyed

Posted 2 years ago

  • 1
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Mitchell Palmater

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Could you post a screenshot of your bill that outlines your calling charges?
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Jru Gordon

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are the people who are calling you hanging up after your voicemail picks up.  I've heard that airtime starts counting at that point.
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Melissa, Employee

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Hey Charmaine! We do not bill you for calls that you don't answer. To clarify, airtime is not deducted then the call goes to voicemail. As Mitchell mentioned, a screenshot can help us to figure out what is happening (make sure to block all personal information such as the phone numbers). Keep us posted!