Why am I being charge for calls I make from one cell phone to my other cellphone that is joint to my account?

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  • Updated 2 years ago
I was told that I will not be charged when I make calls between my 2 cellphones on my account but I am...
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Isabelle Morin

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Posted 2 years ago

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Mathieu, Mobile Master

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Hi Isabelle,

Are you sure both phone lines are on the same account? Also, even if the calls show up in your bill it does not mean that you are being charged for them. It shows all the calls you made. Unless you see a price next to the call, it didn't cost you anything.

Now, do note that if you were not in Canada at the time of the call, you will be charged the roaming rate for the call.