WHP 911 setup on WHP line

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  • Updated 2 months ago
Hi guys,

Just got my WHP hub and trying to set it up and port the old number.
I am just wondering how to set up 911 information (address) for this line as I am installing this at my mom's place but the billing is under my name and address (different addresses).
Does a call to 911 automatically recognize the billing address on the WHP line or does it have to be set up manually?

Thanks for your help!
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Paul_S

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Posted 2 months ago

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Allan, Mobile Master

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Are you referring to e911? (https://www.koodomobile.com/help/e911-and-t911)
If so, I dont believe that the WHP is compatible with this.
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Paul_S

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Just the regular 911 that we get on landlines
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Allan, Mobile Master

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The WHP isn't a landline so 911 wont take the address like a landline.
The WHP is like a cellphone so 911 will figure out where you with cell towers.
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Paul_S

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Oh I see. Is there any way to register a particular address for that phone number with 911?
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Robert, Mobile Master

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I think it's not possible since you can move the phone from one place to another