who do I contact when I was overcharged?

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  • Question
  • Updated 1 year ago
  • Answered
Koodo plan, iPhone 5s
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Shayna Lynn Bruinsma

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  • frustrated

Posted 1 year ago

  • 1
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Bernard, Official Rep

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What were you overcharged with Shayna?
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Dennis, Mobile Master

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Login to self serve and download your PDF e.bill.

Do you know what category was the overcharge under?  Was it data overage?
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Bernard, Official Rep

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There is no extra data charge, but March was missed for payment Shayna. Is that what may have made you think there is an extra charge?
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Dennis, Mobile Master

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Something that the PDF e.bill on self serve would have clarified