where's my bill

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  • Question
  • Updated 5 years ago
  • Answered
hey guys, I've checked my address on here and everything is legit but I've yet to receive a single bill from you guys. I have to go in to the koodo store at the mall and pay there. Is there a reason my bills haven't been mailed to me?
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Brian Cahill

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Posted 5 years ago

  • 1
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Daniel Kim, Mobile Master

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Do you mean a physical bill? Have you been receiving your e-bill. I think you have to pay an extra $2 a month for a physical bill.
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Robert, Mobile Master

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Hello Brian.

You might want to consider the E-bill available on Self Serve! And the only way you can get bill by post mail is to sign up for it as Daniel said. You need to verify that you're signed up.
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Moto G

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Ebill is way easier and less expensive and more convenient than running into Koodo store to pay.
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Brian Cahill

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guess I see your point, just wanted something for my records is all
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Moto G

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I know that with gmail, you can for sure, ARCHIVE your Koodo Mail, with one swipe of your thumb.
If you want to look at any one bill, you type Koodo into the gmail search bar, and everything Koodo comes up on your screen.
It's really great, because it's always there, until you decide to delete it.
(Edited)
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Chad Burr, Mobile Master

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Even better setup a folder and filter your bills right into that folder.
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Moto G

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Oh ya forgot, that part. Goes into folder, after you swipe Bill.
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Timo Tuokkola, Mobile Master

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You can print your pdf e-bill yourself if you want a hard copy for your records.

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