Where's my first bill

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  • Updated 2 years ago
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OK so I got my plan like two weeks ago maybe a lil more maybe a lil less. I know the first bill is going to be higher than usual. When can I expect it to show up? So far on my self serve its sayin there's no bill n it's moved on to a new billing cycle
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ann

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Posted 2 years ago

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Goran, Mobile Master

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It comes after the first full billing cycle. So if it was yesterday for example, you'd get it after the 30th of next month.
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ann

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So my bill won't be in until the 21 of next month? I believe that was when everything was switched over from prepaid to monthly . this bill would be the prorated n then the full month? I know she said my bill would be like 60 odd bucks. But didn't say when I could expect it. Billing ugh just a wee bit confusing at first
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Goran, Mobile Master

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That's right it gets prorated and then added on. You'd expect from within days of the end of the being cycle. Takes a little time to generate the bill.
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Julie, Official Rep

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Hi Ann!

Your billing cycle differs from your day of activation! Your billing cycle ends on the 31st of each month. Your first bill should be ready in just a few days now :)!
(Edited)

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