Where is the monthly roaming plan for USA

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John Willcock

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Posted 5 months ago

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Allan, Mobile Master

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https://www.koodomobile.com/easyroam
Koodo also has a monthly recurring add-on for US roaming if you contact them for it.
(Edited)
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Goran, Mobile Master

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It's 45 dollars I think it's unlimited talk text and some amount of data. You must contact them and it is for more than 1 month duration to add it. You can alternatively get a sim card from Mint for 90 days at a time for really great rates.
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John Willcock

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Couldn't find any roaming plans other than$7 per day when you use your phone. Last year you could pay monthly fee and use phone at any time or day
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John Willcock

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I contacted Koodo and they confirmed that the monthly add ons had been replaced by the$7/ day easy roam plan which they said was not suitable for long duration outside of Canada. All they could offer me was to apply for a seasonal cancellation for $15/month with no guarantee that they could offer me the same plan when I returned, and apply to a local carrier (fees involved no doubt). Apparently market surveys have determined that this is what we the customer wants....well not me!! Sorry for the rant
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Goran, Mobile Master

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More and more people prefer having more data. Easy Roam is the response all carriers adopted although some kept the old x days long add-ons as well.

I'd personally do what I and th rep you spoke with suggested with getting something local and you can still have a Canadian number via VoIP for use at no additional cost.
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John Willcock

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$7/day is extortion
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Goran, Mobile Master

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For the US I think it's too much but not sure I'd go with extortion. It's certainly better for those with high data allotments than low. At any rate there's viable and cheaper alternatives.
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Bernard, Official Rep

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@John, as I mentioned below the plan you were looking for below is still available, just not online.
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Goran, Mobile Master

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You can still use it any time or day. Easy Roam is use your plan like normal for 7 dollars a day for 24 hours at a time. There's still the pay per use options and contacting Koodo directly they'll add a 30 day option for as I said at least 2 months. I'd still suggest going with a local prepaid sim like via mint Mobile or Cricket or whatever. You can use a VoIP App for a Canadian number via data / WiFi if you need.
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Kenneth Chapman

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Why 2 months another Canadian rip off
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Dinh, Mobile Master

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@Kenneth: what would you like to do?
Are you looking for a roaming plan in US for 2 months? if so you might want to put your koodo number on seasonal hold (or use pay-per-use) and buy a local US SIM there. That could be the cheapest solution.
(Edited)
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Goran, Mobile Master

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Because the intent of the add-on is for people staying for longer term in thebUS. I don't agree with it at all either but it is what it is.

I do not suggest a seasonal hold if you have a good plan because it'll probably be grandfathered by now and you will.be forced to pick a new plan once you go off seasonal hold.
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John Willcock

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Thanks.that is the plan I was looking for, just having trouble finding it, used to type in code. txt45 or something like that to access
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Guitara 24

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So true Mayumi! :) haha! Tactics Koodo! Even your 2 yr plan plus tab makes people think theyre paying lesser from other carriers but in reality when computed Koodo ends up at same price point or more expensive also providing lesser minutes and data. And let's be honest network is unstable! thinking now, especially for a traveller like me, No US monthly roaming would be a pain. I'd rather move to other carriers with upfront offers. I need like a week US roaming promo at least! Or something with just unli messaging or some minutes.
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Guitara 24

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Oh and by the way I travelled Spain and Portugal a month ago only to find out Koodo has no network at those locations. Such a bummer! No calls not even text message in case of emergency. Virgin mobile suprisingly had a network which I thought was way inferior to Koodo. if we all had koodo during our trip it wouldve been a disaster! Sorry but time to say goodbye to Koodo!
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Dinh, Mobile Master

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@Guitara 24: it might be true that Koodo is not fully suitable for your case. However, bringing virgin mobile as the baseline to compare is not persuasive as they basically share the same network coverage. The "hidden" add-on is for 30days users. If someone travels for that extended period, it is cheaper to get a local US SIM. By the way, I support the idea of bringing back cheaper add-on that koodo had it before.

I would not escalate the issue of US roaming add-on into general rateplans and other issues. Spain and Portugal should be in the easyroam list. If you had some particular issues while roaming there, you could check in with Koodo directly.
(Edited)
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Guitara 24

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Hi Dinh! Appreciate your response but I dont think you got my point. Koodo can't even beat virgin mobile. I dont know what u mean by them having same network because we travelled for a month and not even a second of the day came when koodo showed network connection. My friend's with virgin mobile and hers was pretty much useable, that's what we used to call my bank's CS. there were 3 of us with Koodo. Our friends with Fido and telus have networks too. Koodo nothing! What is the point of calling them when I personally was there witnessing their network's absence. No network means no coverage meaning u cant use their easyroam. They cant change that with one phone call. Koodo is dead in those countries. They can probly gain network at those places someday but as of now they have nothing to offer
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Guitara 24

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I am sorry but i doubt it. Telus offers US 30 day pass for 60$ unli message 300 mins call 300mb. That is just enough for some travellers. They also have other options which are as flexible. Not everyone needs their plan at home all they needed is something that can be used to communicate during travels. Plain phone and text. And i understand that maybe most people now would want their home plans bcos of data but why not put out flexibility? Other networks can do it why not koodo? And Why do i need to call when they could easily include that on self serve? Or maybe say something like "30 day plan available, please call customer service"
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Laurie

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Bernard, Koodo pushes the self serve online angle (which is fine), but it is not fair to say that an add-on that is NOT online is not as popular as Easy Roam. How the heck would people know about it. If Koodo wants clients to do everything themselves through Self Serv, then it is only fair ALL options be listed there.

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