Where is my phone?

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  • Question
  • Updated 5 months ago

Please, Could somebody help me to trace my new phone?

I placed my order on March 13th, 2018, I ordered a Google Pixel 2 using the web page. The confirmation Order #  is HFO19455015. I have been trying to reach the web store client support via email, but haven't gotten a response. I have paid the tab fees, and the transaction went through. I have not received a shipping confirmation yet from Koodo on the phone and was wonder what the hold-up is. I have also applied a SPC promo to this transaction for a $10 bill credit each month for 12 months and haven't seen it applied yet

I will appreciate any help with this.


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Arjun Kathir

  • 70 Points

Posted 5 months ago

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Robert, Mobile Master

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Hang on tight, someone might be able to answer you on those forums. In general, no news is good news.