Where is my Amazon Prime Code Please?

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  • Updated 3 weeks ago
Hello, I bought P20 in may when it first come out from Koodo. There was also a promotion for 2 years of Amazon Prime Code. I din't receive anything about any code, can you help please?
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Anh Phuong Tran

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Posted 3 weeks ago

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Goran, Mobile Master

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Did you activate or get it on tab between may 4 and may 16? If s, you should have received the code in an email within 15 business days of your purchase. If you got it within that time frame, checked your junk folder, and still haven't received it, you should send a private message to Koodo via Facebook Messenger or DM via Twitter to get it sorted out.
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Anh Phuong Tran

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I get it on tab on may 14. Do you know the title of the email so I can do a search for it? I tried several keywords like koodo and amazon on gmail but nothing related to the Amazon Code is returned. I sent Koodo a message on Facebook, hoping they can help. Thanks for your answer Goran.
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Goran, Mobile Master

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I do not. Koodo or amazon should have brought it up. They should be able to. The only they cannot process is cancellations