where is my 500 mb data for replying YES?

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  • Question
  • Updated 2 years ago
  • Answered
Received text from koodo say 500mb free data.  Replied YES on OCT 20  @ 2:20 PM but no free data.
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Gerald Parker

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  • dissappointed

Posted 2 years ago

  • 1
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Sophia, Mobile Master

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What does it say in your self service, does it mention the 500MB there?
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Gerald Parker

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Not mentioned
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Dennis, Mobile Master

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How do you know you didnt get the free data?

When you replied yes, did you get a reply back?
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Gerald Parker

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No reply
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Robert, Mobile Master

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Are you sure it's free?
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Gerald Parker

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Yes the text read 

Koodo:  Thanks for chossing Koodo!  To say 'thanks' we would like to offer you a 500 MB data add on FREE fo 30 days.   Reply YES  by October 25  to add to youfr plan for 30 days....
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Melissa, Employee

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Hey Gerald! You can definitely send us a private message via Facebook or Twitter so that we can take a look at your account and assist further! Thanks!  
(Edited)