Where does my money go?

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  • Question
  • Updated 2 years ago
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What if I, the account owner of two different lines decide to cancel koodo all together and not upgrade, what happens to MY $66 and $76 positive tab on two phones that I pay for?
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Cathy Eastman

  • 70 Points
  • fooled.

Posted 2 years ago

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Mayumi, Mobile Master

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If you were/are on the old tab system, Koodo also made  contribution for your Tab.
Once it reached 0, you finished paying your Tab, but Koodo continued to contribute/ built up tab up to $150.

So, your positive Tab will be forfeited if you cancel your account.
(Positive Tab was not paid by you)
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Robert, Mobile Master

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Hello Cathy.

Unfraotutenyl for you, you will lose the positive tab you gained.

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