when will I get my bill by mail?

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  • Updated 4 months ago
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I have subscribed for bills by mail. My bill due date is 24 june. When will I recieve my bill by mail? I need it as a proof of residency... thanks in advance
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Jatinder Bal

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Posted 5 years ago

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Erwin

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Hello Jatinder,

Welcome to Koodo, and great job finding the community. Usually you will get your mail within 3-7 days after your billing cycle.
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Alex

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Hi Jatinder,

the email you will receive is only a notification. If you want see your bill, it will be available on your self-serve section on the koodo website like Erwin said some days after your billing date. It will be a PDF file and your can print it.
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Alex

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I'm so sorry, I though you subscribed bills by mail like "email" and not "post". It is my english ;)
PS. I know now why there is the word NOOB on my picture.!!!
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Mickey Oberman

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I stated "paper" bill  Instead of  E mail..4 November 2017.
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Mickey Oberman

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Can I switch to billing and  payment by internet? I expect to be in and out of hospital irregularly. This way it can not get lost or mixed with junk mail.
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Mayumi, Mobile Master

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@ Mickey
I don’t think you can choose paper billing. Their billing method is only Ebill AFAIK. And you can choose the way to receive Bill notification via Text and/or Email
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Jatinder Bal

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@erwin : u mean to say I'll recieve it after 24th june?? Thanks for ur help buddy!

@Alex: thanks for ur help buddy, but I want it by mail post to use as a proof :)
(Edited)
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Arika

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if your DUE date is the 24th, thats when you have to pay your bill by. On the top of your bill it should have a date for when the bill gets printed (usually around the same date each month)

Your Name:Jatinder Bal
Account Number:********
Bill Date: _______
Page 1 of 4

You should get your bill in the mail 3-7 business AFTER the Bill Date.
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Jatinder Bal

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@erika thankx for ur prompt reply :)
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Jatinder Bal

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Got my bill today.. thanx everyone for help
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Phyllis Gerus

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My koodoo bills are coming in late all the time so if they are being sent out late why should I pay a late fee it's not right koodoo needs to get in touch with Canada Post or get my bills out as I'm waiting so I can pay it
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Mayumi, Mobile Master

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How late you get your bill? You should receive your mail within 3-7 days after your billing cycle. And you have about 3 weeks to due date after that.
Do you receive all the mails late? If so you should contact Canada Post to fix this issue of mail delivery.

Also you should be able to check your bill through self serve account any time too.
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Phyllis Gerus

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I have talked to Canada Post numerous times on all my mail coming late I work shift work and dont have the time Koodoo should be on the phone helping us clients out asking Canada post why our mail is late if they care about there clients
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Phyllis Gerus

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It is very annoying when I am waiting to pay the bills and this one never shows up on time
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Mayumi, Mobile Master

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Did you register for self serve?
http://help.koodomobile.com/self-serv...

You can check your bill, usages and plans/tab information anytime.