when I took white Skype my cell is turn off.Whay?

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  • Updated 4 years ago
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Hrvoje Marunica

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Posted 4 years ago

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Sophia, Mobile Master

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I'm not sure what the question is. What is "white Skype?"
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Hrvoje Marunica

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Sorry why not white why Skype shots down while in use
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Sophia, Mobile Master

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Ohh I see, you're saying that Skype crashes when you use it? What phone do you have, Hrvoje?
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Hrvoje Marunica

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Nexus 4
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Sophia, Mobile Master

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Nexus 4 should be able to handle Skype without any problems. You could try to uninstall Skype and reinstall it, see if that fixes the problem.
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Hrvoje Marunica

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Sorry I tried already the phone itself shuts down and then back whily I'm using Skype
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Jonathan I, Mobile Master

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Sounds like the proximity sensor. So it comes back when you take it away from your face and/or an object?
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Hrvoje Marunica

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No no no the phone shuts down and then back while I'm using Skype with or without headset while I hold the phone in my hands or at my ears doesn't matter just shuts down and then back every single time when I Skype five times in a row all the time
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Sophia, Mobile Master

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You may need to ask your question in the Skype forums, Hrvoje. I have used Skype with most of my phones including the Galaxy Nexus without any problems, so it isn't a Nexus problem... you tried reinstalling the app and it has nothing to do with Jonathan's suggestion. So I guess you need to get to the real experts at the source now. Hope you find your answers :)

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