When I send a text message, it says delivered on my end but nobody is receiving them. What is the problem and how can I fix it?

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  • Updated 4 years ago
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Tess Catchpole

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  • frustrated

Posted 4 years ago

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Timo Tuokkola, Mobile Master

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Are the message bubbles blue or green?
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Tess Catchpole

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They're blue
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Timo Tuokkola, Mobile Master

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In that case it's a problem with imessage. Try turning imessage off under settings->messages. If the messages go through, Koodo's end is working and you'll need to contact apple to find out what's wrong with imessage. (koodo can't help much since they can't even see imessages, they run directly through apple).
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Tess Catchpole

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I'll try that, thanks!
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Robert, Mobile Master

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Also, try to reset netwoerk settings, it might solve the issue too!

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