When I am overusing data can you text me when my limit has been reached?

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  • Updated 5 years ago
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Upon purchasing my phone with Koodo you guys said that you would text me whenever I was close to over using my data. This month unfortunately I was charged for additional data. I did not receive any notifications or anything. But I take full accountability for my over usage but I was wondering how I can activate a warning message to my phone. Do you guys even offer such things?
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Mark Raposo

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Posted 5 years ago

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Dennis, Mobile Master

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Yes. Go into self serve > Usage Tab > Data Notification

Here you can toggle your data notification on and off
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Chris Petersens

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Hold on for a second Dennis! If he is on a talk and text plan there is no notification sent. Only if he has a plan with data included would he have received a text.

@Mark what plan are you on then?
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Dennis, Mobile Master

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My thought was that since OP was close to going over his data I assumed that his plan included data.

Otherwise a Talk and Text plan is just pay-per-use and technically all data used is going over the data limit of 0
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Chris Petersens

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Valid point. If he indeed is on a plan with data I did not think you could turn off notifications of this kind.
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Robert, Mobile Master

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You can indeed turn it off to. Don't know if it's automatically activated or not.

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rikkster, Mobile Master

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A data monitoring app might be an option. They're not 100% accurate but at least it will give you some indication as to how much data you've used. Some devices (Android) have a data usage monitoring feature built into the device, where you can enable an audio or visual alert when data usage nears a user-defined limit. Some data usage apps will turn mobile data off, once a pre-set limit has been reached.

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