When you didn't paid your month they cut your ervices if its too long, well now i've paid so when will i get back my services?

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Naïma Sow

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Posted 2 years ago

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Naïma Sow

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Btw this is my little sister's picture because when it said create a count with facebook, well the facebook of my sister was already on my phone in safari so yep i was lazy to change acount and stuff
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Goran, Mobile Master

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Did you speak with customer support and also paid the 35 dollar reconnection fee? It can take up to 24 hours after receiving payment.
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Daniel, Employee

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Hi Naïma!

The delay for us to receive a payment depends on how the payment was made. Once it's received, your service is reactivated.

By credit card it's immediate. By online banking it's usually 2-3 days. You can see if it's received by checking your balance on your Self Serve.

Hope that helps :)

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