When will iPhone 6s model be replaced by the in Koodo's inventories (online & in store)?

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  • Updated 2 years ago
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So Apple has discontinued the iPhone 6s 64 GB model and replaced it with iPhone 6s 128 GB. 

I've been calling all the Koodo stores in Montreal and there are no more inventories of the iPhone 6s 64 GB throughout Canada. 

So here is a few questions: 

1) Why is Koodo still advertising the 64 GB model? https://www.koodomobile.com/phones/iphone-6s-64-gb

2) Koodo's parent company Telus has replaced the 64 GB with 128 GB model. http://www.telus.com/en/qc/mobility/device/iphone-6s/ 
When is Koodo going to get the 128 GB model? 

3) Can there be an email sent to me from Koodo Customer Service when the 128 GB iPhone 6s model will be available so I don't have to keep calling the store everyday - I do have a life? (And I am sure the poor sale reps at the store are tired of getting phone calls from me as well) 

4)I have been utterly patient these past 4 weeks, trying to call back to find the iPhone 6s 64 GB. Can someone talk to me about increasing the $ on my TAB as compensation for all the hassle I have had to endure? 

Thank you! 
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M.S. .

  • 70 Points
  • frustrated, exhausted, and slightly impatient

Posted 2 years ago

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Melissa, Employee

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Hey M.S! 

I reached out to a member of the team who confirmed that the iPhone 6s 64GB is out of stock. Some stores may still carry them if they are not sold out; however will not be receiving any more.  The device will be removed from our website shortly as most stores are completely sold out.

We currently don't have any plans to launch the 128GB 6s model right now; however that doesn't mean that we won't have it in the future. If we do it will be posted on our website http://koo.do/1GmQStT for all out customers to see. We don’t have an automated system in place for personalised notifications such as messaging a particular customer when a device is out as all of the information in available through our website.  

We can definitely understand how upsetting it may be to continuously search for the phone that you wish to have and as much as we sympathize, our phones are sold on a first come first served basis and we cannot be liable in case we no longer have the phone you want in stock.

Thank you!