When to change plan after online order?

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  • Updated 1 year ago
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I just ordered a google pixel, it never asked me to change plans yet but I selected my tab as being tab medium. I am currently on the BYOD plan. I want to keep the same number but I am unsure as to when or if I have to select a new plan.

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Tim Gilroy

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Posted 1 year ago

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Allan, Mobile Master

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If you were able to order the phone than you don't have to switch plans. If you did, you would have been prompted to during checkout.
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Goran, Mobile Master

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It didn't make you when you got it so you're ok. You definitely would never have to change your number. Generally speaking if your minimum spend is 40 dollars a month or 35 in QC, you can get a tab medium without changing plans.
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Dennis, Mobile Master

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During your order, if you selected existing customer and had to log in then your plan is good.  If you did want to change plans, you can do so on self serve