When tab reaches 0$

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  • Updated 3 years ago
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Hello,

I recently payed off my tab and have a current balance of 0$. When I receive my e-bills, it's still taking a percentage and now my tab is in the positive. Is there a way for me to stop contributing to the tab?

Thanks for your help.
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Shawna Sevigny

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Posted 3 years ago

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Robert, Mobile Master

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Hello there,

You would need to call Koodo directly and tell them you want to go to the bring your own device discount. And you may want to do this fast because I've read there are some changes coming for the month of April!

Dial *611 from your cellphone or


Here are a list of option available to you

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RudyW

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I think she is mixed up, she didn't say she wanted the 10% off.
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RudyW

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You are actually getting money from koodo now that you are in the positive. The percent they are taking off is helping your money toward your next phone. You can apply any positive tab towards a new phone.
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Chad Burr, Mobile Master

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Koodo is actually contributing to the tab now. If you want it to stop and you'd like a 10% discount instead. Call Koodo and ask them to apply it to your account.
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Shawna Sevigny

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Thanks for the info everybody, Much appreciated!

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