when people call me it tells them my nunber isn't assigned to anyone. does anyone know why or how I can make it so it is

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  • Updated 10 months ago
I've had my number for almost 2 months and when people try and call me it tells them my number isn't assigned or can't be called.
Does anyone know why or how I fix it
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Moriah MacFarlane

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Posted 10 months ago

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Paul Deschamps, Mobile Master

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Hi Moriah, Are you able to call out from your mobile phone to other ppl?
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Moriah MacFarlane

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Yes I am
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Goran, Mobile Master

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This generally isn't something that can be fixed on your end and sounds like you'll need to contact a Koodo Rep to look into why it's doing that with your number. You can send a private message to koodo via Facebook Messenger or DM via Twitter and it'll be looked into.

Did you port in from another carrier or start up a new account entirely?
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Moriah MacFarlane

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Okay thank you I didn't know it could be done over Facebook. Is it just a koodo page? I've had my account for just over 2 years, I just had to change my number
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Paul Deschamps, Mobile Master

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Yep it's right here Moriah https://m.facebook.com/Koodo/
(Edited)