When on the site I can see the homepage of self serve however if i try to view any other part of my account it doesn't load anything

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  • Question
  • Updated 8 months ago
When on the site I can see the homepage of self serve however if i try to view any other part of my account it doesn't load anything on both the mobile app and website. I'm worried my account will be locked because I cant view my bill
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Spencer Lynch

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Posted 8 months ago

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Dennis, Mobile Master

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Send Koodo a private message on Twitter or facebook.  They can look into your self serve account and get it straightened out
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Mayumi, Mobile Master

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If you just need to know your balance, you can dial *611 from your Koodo phone and check it.