When I try to use "Self Serve" either the page is blocked, or expired.What is this?

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  • Updated 3 years ago
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"Page Not Found" Whenever I try go through the maze. If I phone, it will cost me $10.00 more.
Hmmm...Perhaps I answered my own question. Shame on you! 
Photo of Brian Kirley

Brian Kirley

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Posted 3 years ago

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Photo of rikkster

rikkster, Mobile Master

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Are you a prepaid or monthly customer? Both are working for me, try clearing your browsers' cache.

SelfServe Monthly:

SelfServe Prepaid:
Photo of Melissa


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clear cache and possible restart your browser. Mine seems to be working as well.
Photo of Veronica


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Hello Brian,

Rikkster and Melissa are right. Clearing your browser’s cache/cookies may help. You can find the procedure here: http://koo.do/1HRTNMW. Also, our website works better with Internet Explorer 11 and Mozilla Firefox. 

Many thanks! 

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