When I signed up the rep said I had unlimited data for the first 30 days, but I just got a text saying I have used 50% of my usage

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When I signed up the rep said I had unlimited data for the first 30 days, but I just got a text saying I have used 50% of my usage. Just wondering if the text was automatic or was the rep lying and I should watch my usage?
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Lisa Shellington

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Posted 3 years ago

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Mathieu, Mobile Master

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Hi Lisa,

The unlimited data is for your first 10 days in order to help you get accustomed to your new phone and data usages, etc. The representative must of misinformed you or you understood him wrong. Not much you can do now, you got the warning and just be careful with your data usage until your next billing cylce!
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HolyHoundz

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they dont warn u lol they want you to wast your data so u bills high and they get more money  from the idiots who pay them ripoff scamms
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rikkster, Mobile Master

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Hi Lisa, if I'm not mistaken, as a new customer you're allowed a 10 day grace period of unlimited data usage so that you can familiarize yourself with how much data your phone consumes and how your new phone works. I would say the rep misinformed you and that you should pay close attention to your data usage if you're beyond the 10 day grace period.

If you're still within the 10 day period, you can disregard the warning, but keep tabs on how much data you're using and how many days you have left until the 10 day grace period ends.
(Edited)

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