when I call my cell from a landline, I get a busy signal, but I'm not on my cell.

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  • Updated 4 months ago
I have two koodo phone, me and my daughter. We can call each other and the calls go through, but when a non-koodo phone tries to call us, they get a busy signal. We can call out, and send/receive texts.
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Derek McNeil

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Posted 4 months ago

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Dinh, Mobile Master

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Hi Derek,
Have you checked if the landline has some restriction? I would try to restart your cell and use another phone to call and see if it come through. Normally, if you block a number, when that number call, it will go to voicemail or busy signals.

Are you new customers and ported numbers from somewhere to Koodo?
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Jason Bleazard

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My wife and I are having the same issue. We can call from cell to cell and cell to land line, but not land line to cell. We get what sounds like a fast busy. We were able to call her mother from the land line, who is also on Koodo.
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Dinh, Mobile Master

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hi Jason,
Did you just port your number into Koodo? was if okay before?
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Jason Bleazard

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We've been with Koodo for about 4 years now with the same numbers. We did just upgrade phones a couple of days ago and had to get new SIM cards. I found this thread after Googling to see if there was some kind of network issue currently. If the problem doesn't fix itself I'll call in tomorrow.
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Dinh, Mobile Master

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It could be some issues with SIM change. I would also try to restart the phone and Turn on/off airplane mode every few hours and see if the phone can fix itself. If it doesn't help, you could call Koodo or send message to their facebook to ask the agent to check for you.
(Edited)
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Jason Bleazard

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Just tried again, everything seems to be working now. Thanks
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Derek McNeil

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I called and they had 20 other calls from my area. Took them a couple hours but it's finally fixed. Thanks everybody.