When does my first bill get issued?

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  • Updated 4 years ago
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I signed up for Koodo about 9 days ago. I'm on the $45 Canada-wide plan, I don't have a tab. I transferred my number from Telus.

When I first logged into self serve, it said I had 7 days left in my billing cycle. This would be for my very very first bill after signing up.

Today, I'm already on my next billing cycle (a day into a 31 day cycle), and my first, partial bill has not yet been issued/appeared.

Is this normal? Does that partial bill just get tacked onto the full 31-day bill that will be issued in a few weeks (thus resulting in the slightly odd bill everyone seems to struggle with despite being entirely the norm for all carriers all the time)?
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Scott Lougheed

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Posted 4 years ago

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Dennis, Mobile Master

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It takes a few days for the bill to generate after your billing cycle ends. Expect it in about 5 days.

Here is some info about your first bill regarding a partial monthly charge plus a full month charge that you will be seeing on your bill

http://help.koodomobile.com/my-bill/c...
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Scott Lougheed

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Thanks Dennis!

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