When did the plans get so terrible?

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  • Updated 1 year ago
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Jillian Erin Stevenson

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  • annoyed

Posted 1 year ago

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Sophia, Mobile Master

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It started mid 2013 when they introduced the new Tab system. The only good thing right now is the occasional promo.
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Jru Gordon

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The plans aren't "terrible" at all.  Koodo, $70 (on Medium Tab) for 1 GB.  Rogers, $90 for 1 GB.

Hope that helps!

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Jonathan I, Mobile Master

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Public is using Telus network, Chatr is using Rogers.
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David, Mobile Master

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Public Mobile is as 'real' as Virgin and Fido. 
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Goran, Mobile Master

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I might concede Chatr because it is Rogers creating zones that matched Freedom and Mobilicity just to go after them without dropping all their sub prices down. But Freedom is ever expanding, and I don't think it fair to consider a carrier to only be "real" if it has a mature nationwide network.
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JeremyESQ

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Public Mobile is similar to the "No Frills" grocery store. Lower prices in exchange for less customer service and no flashy perks. Bring your own phone, get a SIM, choose your plan, be on your way. Questions? Issues? No call centres, just discussion forums. Great choice if you do not need to finance a phone.
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titaniumtux

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Agreed with JeremyESQ. Mind you, Public Mobile is pre-paid only. This means no credit checks, and won't help build your credit rating, either.

Anyone may have their reasons for going pre-paid vs. post-paid.

Koodo is great for single line customers staying for three months or several years. For a 24 month period, you might get slightly cheaper with Virgin and Fido. You might get cheaper with Virgin & Fido if you have 2-3 lines. If you have 3-5 lines, you might get cheaper on Rogers/Bell/Telus given that they have shared plans.

Cellular reception is good. Get LTE advanced out West on the Telus network. For Eastern Canada, you'll get LTE advanced with Bell/Virgin (primarily GTA plus odd pockets like Sherbrooke, QC). If you're in a dead zone with no reception on Koodo, you probably won't get cell coverage with a competitor, either.

Customer service is OK. One thing that ticks me off is that Koodo makes it extremely painful to pay a post-paid account through pre-paid credit cards. The same pre-paid cards can work flawlessly with the other guys. Btw, Koodo caps overpaying your post-paid bill by a max of 20%. The other guys don't do that.

Each carrier has its perks in terms of phone promos. If you're into Moto by Lenovo phones, Koodo/Telus is your best bet. Rogers/Fido often leverages great promos on LG's, and Bell/Virgin is often the only place to get Sony's (aside little guys like Freedom Mobile).

Because I like Moto phones, I acquire them all from Koodo. Unlock codes for two or three bucks on eBay, as well as great promos on new activations and sometimes on upgrades. I also enjoy the self-serve options.