When cellular data off I have no network connection for calls. No service message

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  • Updated 3 years ago
  • Answered
I have just purchased a sim card through Koodo network and I have an iPhone 4 from Europe unlocked. I have realised that when I turn off my cellular data I I lose connection to your network. I would like to know if the issue is with my phone or if your calls go through the cellular data which means it will use up my 1GB pretty quickly. Thank you for your assistance.
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maria pantou

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Posted 3 years ago

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Timo Tuokkola, Mobile Master

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Are you just turning off cellular data, or are you shutting off 3G as well?
Koodo does not have a 2G network, so 3G must remain enabled at all times in order to get service.