When can i upgrade my phone?

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  • Question
  • Updated 2 years ago
  • Answered
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Lisa Endo

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Posted 2 years ago

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Goran, Mobile Master

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Anytime with two variations:
If your tab is paid off, whenever you please

If your tab is not paid off, you need to pay It off and then you can use the tab towards a ne phone.
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Lisa Endo

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how can I find out if it is payed off or not?
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Robert, Mobile Master

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IT should be indicated on your bill available in self serve. Did you find it?

ORĀ 

(Edited)
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Lisa Endo

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I don't remember my password and I don't want to change it. is there another way I can look at my tab?
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Robert, Mobile Master

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Hello Lisa.

Unfortunately, no. You should change your password because a lot of things can be done via self serve.
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Jay Why

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you have to reset your password if you can't remember it. that's probably the only way. why would you not want to reset it if you can't remember it?

(Edited)