When adding ADD ON how do I register one phone when I have two phones on my plan.

  • 1
  • Idea
  • Updated 7 months ago
When adding ADD ON how do I register one phone when I have two phones on my plan. I'm unable to change phone quantity on ADD ON page to 1 phone. A 2 appears on bottom left and I can't seem to change it to a 1.
Photo of guy

guy

  • 70 Points
  • Fantastic

Posted 7 months ago

  • 1
Photo of Erwin

Erwin

  • 23,546 Points 20k badge 2x thumb
By any chance, can you take a screen shot. Please make sure to crop-out an sensitive information. 
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 140,242 Points 100k badge 2x thumb
Are you actually signed into self serve and looking at the change add on screen? It sounds like you are in the webstore trying to add a new line.