What's wrong with my LG Optimus One?

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  • Question
  • Updated 5 years ago
  • Answered
Whenever I turn on my LG Optimus One the screen where it says "Android" then a light shines over the letters just keeps replaying over and over!
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Connor Denney

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  • confused

Posted 5 years ago

  • 1
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Ahmad

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Have you tried taking out your battery and putting it back in? If the problem persists, it seems like it probably is a hardware issue and if you're still under warranty, you can send it in for repair at a Koodo kiosk
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Zaphod Beeblebrox

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Make sure the phone is on when you pull the battery out. Probably won't hurt to pull the sim as well.
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John Lee

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Guys. Let's try to help Connor and focus on the question without any arguments okay? What Ahmad was talking about is that it is "recommended" you turn off the device before you do a battery pull. You do this as a safety precaution. It's like putting on your seatbelt. It's a safety precaution but not everyone does it eh?

Anyways, a battery pull is recommended and if all fails, you may want to send it in for repair or get it fixed.
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MykeC

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Actually John, it's recommended to leave the phone on when doing a battery pull. Turning the phone off does not really do anything. When the phone is left on and the battery is taken out for 1 minute, the power drains from the phone completely and helps withth refreshing the network connections. That's why our Tech Support agents recommend doing a battery pull with the phone on, not off :).
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Paul Deschamps, Mobile Master

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Thanks for clearing that up MykeC.
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Connor Denney

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Thanks guys, the battery pull did it :)
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MykeC

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That's great Connor :).
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Chad Burr, Mobile Master

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Unfortunatly you're stuck in a boot loop. You're only option here is a factory reset. Heres how to get to recovery mode

1. Pull the battery.

2. Put the battery back in.

3. Hold down HOME & VOLUME DOWN, and then (while still holding the other two buttons) Press and hold the POWER button. the phone will reboot into recovery mode where you can reinstall the firmware. Which I think it does automatically.

Let us know.
Oquatanginwann
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MykeC

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To add onto Chad's post, m ake sure to remove the Sim Card & SD memory card if there is one in the phone before doing the factory reset :).
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Chad Burr, Mobile Master

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@MykeC :-p
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MykeC

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;).
this worked for me too..thanks :)

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