What's happening with my order??

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  • Question
  • Updated 11 months ago
I placed an order for a second phone on Friday August 18th, order number HFO18516896.  I received the confirmation of order email letting me know that the order was being verified and the funds have been taken out of my account but I have yet to receive an email letting me know if it's been verified or not.  I have called the webstore several times but have not been able to speak to anyone
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Christine Miller

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Posted 11 months ago

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Dennis, Mobile Master

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Try contacting Koodo via private message on facebook or twitter and a rep there can look into this
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John Stewart

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whats happening with my order?
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Robert, Mobile Master

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You should give the order number so that employee could look into it.
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Kelsey, Employee

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Hi Christie - Based on your order number, I can see that your phone was shipped out on the 23rd and is on its way if you don't have it already. Enjoy :)