What to do

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  • Question
  • Updated 4 years ago
  • Answered
my phone will not charge. have been in FL for a period . I need help.have not been able to use my SAMSUNG GALAXY S II X
Paid my bill without access to phone.
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Barb Arseneau

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Posted 4 years ago

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Ahmad

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Paying your phone bill has nothing to do with your phone not charging, Barb.

The only thing at this point since you are in FL right now, is to try other outlets or different chargers. If nothing works, you'll have to wait until you get back to Canada to fix the phone if you send it in for warranty service. Good luck
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Barb Arseneau

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i am now back in Canada Ahmad. Same issue.
Barb
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Barb Arseneau

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No 'likes" here..!
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Timo Tuokkola, Mobile Master

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Your phone did not stop charging because you were in FL, your phone stopped charging because there is something wrong with it.
Bring it to koodo for repair if it's still under warranty or replace the phone if it isn't.
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Barb Arseneau

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Thanks...it is still under warranty.

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