What the heck? False Advertising again?!?

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  • Updated 4 years ago
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I was going to go buy a silver iphone 5s because on the website it shows the availability of all 3 colours, yet when i went to one of the stores, they said NO stores carry silver :/ If it shows silver on the website, where can i get it then? But if they don't have it, they shouldn't put it on the website like they did with the "free" picture messaging -.-
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IceCreamIsLife

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Posted 4 years ago

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Dave

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So it says on the website that it is only available in stores - unfortunately it does not say that is available in all stores - what this means is that it is not available through Koodo's webstore.

And have you talked to any other stores, or are you taking the word of one person at one store - He could mean that Since they do not have silver, that there is no way that he can think of, that other stores would have silver.

What you could do is go to the stores tab, and find stores in your area and then call them so to ask if they have the silver iphone 5s in stock. Some stores do sell them because I have several friends that have the silver iphone 5s. (the other option is that they miraculously appeared).

You also mentioned free picture messaging - picture messaging is free in a lot of plans, but you need to have data on and available on your plan. You would not get charged for the data used for the picture message, but if your phone did any updates while data was on, you would be responsible for those charges.

Does not sound like false advertising to me :)
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Chris Petersens

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Hmmm....I never payed for picture messages. I send quite a bit every month too. As far as the iPhone colour I'm not sure, maybe the did have silver just ran out???
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IceCreamIsLife

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^last time i sent a picture message i was charged and wasn't able to download the one i got (i have no data)
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Jonathan I, Mobile Master

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EDIT: Okay, I see what you mean. I can tell you that they only recently added the silver colour because this is the first time I'm noticing the silver is even an option (it wasn't before). Maybe they're waiting on allocation/delivery from Apple.
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IceCreamIsLife

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and they finally updated it to the 2 colours now XD
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Chris Petersens

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Well, at least it seems like they are paying attention.  I can't remember the last time I saw a company update anything customers told them to do. Hopefully it's not just a fluke.

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