What is my tab balance?

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  • Updated 4 years ago
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Ashley Mcnutt

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Posted 5 years ago

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Paul Deschamps, Mobile Master

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Your tab balance is how much you owe on the portion of the phone you purchased that you placed on the tab at the time of purchase. To find your tab balance look on your self serve account or on your bill. If it shows a negative in front of the amount that's how much you owe, if it has a positive in front of the amount that's how much in positive tab credits you have towards the price of a new phone.
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Ross Sanders

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i just bought an iphone6 16 gb i was paying 30$ a month plus the tab medium cgargde which is 5$ and it says my tab balance is 75$ and i don't know what it is can you please explain
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Ross Sanders

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please help!!!!!
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Cameron Jones

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Like Paul said, if it's a positive tab amount, in your case 75, that's the amount of credit you have towards price of new phone. If it's negative amount (-75) that's the amount you owe off the phone
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Robert, Mobile Master

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If he bought the iPhone 6 on tab medium (-300) it is impossible to have a balance of +75$ in 2 months (September-October) ... You are sure you have a balance of +75$? Did you pay the iPhone full price and carried your balance from your last phone?
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Ross Sanders

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i must have paid because i remember it came to 500$ dollars or so
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Mayumi, Mobile Master

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Log into self serve and click on the " koodo Tab", it will show you how much tab balance you have.
Also you can check what plan you have under the "Plans and Add-ons".
You said ".... i remember it came to 500$ dollars or so...". It sound like you bought your phone with the tab L... But if so you can't keep your $30 plan. And tab charge is $10/mo with the Tab L plan, not $5.

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