What if I cannot remember my billing phone number?

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  • Updated 5 years ago
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I want to purchase a phone from Koodo and I am in checkout but cannot remember my billing phone number - the number that was given when I took out my credit card. What do I fill in the space?
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Patricia Riddell

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Posted 5 years ago

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Dennis, Mobile Master

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You mean your phone number when you applied for your credit card?
I was understanding that only your billing address has to match your credit card address. And the phone number is your current number people can reach you at.

However if there really is a billing phone number requirement, then I guess my first step would be to call the credit card company to ask for the phone number they have on file for you
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Since it's a required field (there IS a red * there, right?) not filling the correct number will likely cause an error in processing the payment and you won't get your phone.

You could confirm your credit card information with your credit card company, that'd be your best bet.

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