What happens with the tab when phone number changes?

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  • Updated 5 years ago
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I'm moving and will need to change phone number to another area code. I have a positive tab balance. Will it move to my new number or I will lose it forever?
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Evgeni Motin

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Posted 5 years ago

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Paul Deschamps, Mobile Master

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Your tab is tied to your account so as long as you don't close that account and just get a new number you will still have your same tab amount. If you close by our account and open a new one then you will lose any positive tab balance because positive tab balances are non transferable. So basically don't close your account just change your # and address & you will keep your positive tab balance.
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John Lee

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Your account is still live so your tab will stay with you. A change in phone number won't affect your tab.
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Sounds so familiar.

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